Legal

Privacy Policy

Last updated: 27 May 2026

⚠ This is a draft stub. Owen — please review and update before collecting form submissions in production.

Stravia Marketing ("we", "us", "our") is operated by Owen as a sole-trader business based in New Zealand. This policy explains how we collect, use, and protect personal information in accordance with the New Zealand Privacy Act 2020.

What information we collect

We collect personal information only when you voluntarily provide it, specifically:

Contact form: your name, company name (optional), email address, budget range (optional), and message.
Client portal: your name, email address, company details, and billing information if you become a client.
Server logs: IP address, browser type, and pages visited, retained for up to 30 days for security purposes.

How we use your information

To respond to enquiries submitted via the contact form.
To provide web design, development, and hosting services to clients.
To send invoices and service communications.
We do not use your information for advertising, sell it to third parties, or share it outside the purposes above.

How we store your information

Contact form submissions are stored on an AWS EC2 server located in the Asia-Pacific region and delivered to Owen's inbox via Resend (a US-based email delivery service). Resend processes your email address and message content solely to deliver the email and does not retain it for other purposes.

If you become a client, your account information is stored in a database on the same server. We take reasonable technical precautions to keep this secure.

Your rights under the NZ Privacy Act 2020

You have the right to:

Ask whether we hold any personal information about you.
Request access to your personal information.
Request correction of any inaccurate information.
Ask us to delete your information (subject to any legal obligations to retain it).

To exercise any of these rights, email owen@straviamarketing.com. We'll respond within 20 working days.

Complaints

If you believe we've breached the Privacy Act 2020, you can contact the Office of the Privacy Commissioner at privacy.org.nz or call 0800 803 909.

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of the site after changes constitutes acceptance of the updated policy.

Contact

Questions about this policy? Email owen@straviamarketing.com.

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