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Terms of Service

Last updated: 27 May 2026

These terms govern your use of the Stravia Marketing website and any services provided by Stravia Marketing, operated by Owen as a sole-trader business in New Zealand. By using this site or engaging Stravia Marketing for services, you agree to these terms.

Services

Stravia Marketing provides web design, web development, managed hosting, domain registration, SEO, and related digital services to small businesses. The specific scope, deliverables, and price of each project are agreed in a written proposal before work begins.

Hosting plans

• Hosting is billed monthly in NZ dollars (NZ$29, NZ$69, or NZ$149 per month depending on plan).
• Payment is due on the first of each month. Late payment may result in suspension of hosting after 14 days' notice.
• You may cancel hosting at any time with 30 days' written notice to owen@straviamarketing.com.
• On cancellation, we will provide a full export of your site files and database within 5 working days at no charge.
• We target 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be notified in advance where possible.

Project work

• Project scope and price are set in a written proposal. Work begins on receipt of a signed proposal and deposit (typically 30–50% of project total).
• The final payment is due before the site goes live.
• Intellectual property in completed, paid work transfers to you on full payment.
• We retain the right to display completed work in our portfolio unless otherwise agreed in writing.

Acceptable use

You agree not to use Stravia Marketing hosting or services to distribute unlawful content, send unsolicited email (spam), infringe third-party intellectual property, or engage in activity that degrades server performance for other clients.

Limitation of liability

To the fullest extent permitted by New Zealand law, Stravia Marketing's liability for any claim arising out of these terms or any services provided is limited to the total amount paid by you in the 3 months preceding the claim. We are not liable for indirect, consequential, or incidental losses.

Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.

Governing law

These terms are governed by the laws of New Zealand. Any disputes will be resolved in the New Zealand courts.

Changes to these terms

We may update these terms from time to time. Material changes will be communicated by email to active clients at least 30 days before they take effect.

Contact

Questions? Email owen@straviamarketing.com.

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